Privacy Policy

We at Stell care about your privacy. We process personal data in a way that allows you to feel confident that information about you is subject to strict confidentiality. We process personal data that is necessary for you to make use of our services, as well as carry out analyzes to improve the service offer.

We want you to be familiar with what data we collect on our websites or by enabling Stell pass, what we store and why we do it. In addition, it should be easy for you to gain access. You can withdraw your consent to us collecting and storing your personal data at any time. And of course, you can delete or terminate your account with us, should you wish to do so at any time.

We are still in an early phase and our privacy policy with terms & conditions will be updated from time to time, e.g. as a result of the services being extended or changed, and we will notify you if this requires new consent from you.

One of our goals is to offer our users simple and relevant products and services, with content adapted to the individual's needs and interests. That is why we ask to collect and store personal data about our customers.

1. What is personal data?

Personal data refers to information that can be directly or indirectly linked to an individual physical person, for example: name, address and telephone number. Information about IP address and user behavior can also constitute personal data.

Processing of personal data is all use of personal data, typically: collection, transfer and storage.

The controller is the one who, alone or together with another party, determines the purpose of the collection of the personal data, and the way the personal data is processed. In this case, it is Stell Tech AS that is responsible for processing. This means that it is our responsibility to ensure that all processing of your personal data takes place in accordance with current legislation.

2. What personal data do we collect?

We simplify the customer journey where you need to identify yourself to access rewards, experiences or entry. We do this by offering passes on the phone that simply and safely tell who you are. Our platform facilitates both anonymised and personalized passes. If the pass is anonymised, we do not collect personal data about you. Then we know nothing about your name, where you live, your contact information, gender, age or other type of information that can be traced back to you.

When the pass is personalized, it means that with your consent we collect and share your name, telephone number, email address and postcode with the relevant store where you wish to create a membership.

In addition, we collect information about how you use the website. For example, we collect information about what you click on. In this work, we use IP addresses and information from cookies.

3. Why do we collect this information about you?

Our goal is for you to receive what you deserve from discounted prices, collection of bonus points or rewards without having to remember where you are a member, open a specific app or carry a specific membership card, stamp card etc. We carefully register your membership's purchases as long as you have enabled a Stell pass for your membership.

In addition, we want to offer you relevant information and services. We use your pass to send you information and to communicate offers and other claims from your membership.

We use Geofencing, which means that the phone, using pre-made messages, shows you a notification with relevant content based on your location. You can still be confident that Stell has no way of monitoring what you do and where you are.

Your personal data will not be disclosed to third parties unless you have given Stell consent to such disclosure.

At regular intervals, we will invite you to evaluate our services so that we can improve in the future.

The legal basis for storing this information is your consent.

4. How does Stell store personal data?

Stell stores your personal data as long as you have a Stell pass in your digital wallet. Our data is stored in a cloud-based service where the server is run and operated by Amazon Web Services at their data center in Stockholm, Sweden.

We have a short lifetime of the cookies. Information about events, clicks and the like is stored for 14 months. Google is the data processor of this information. They are stored in the USA or Europe and are covered by the Privacy Shield agreement. We have entered into a data processing agreement with Google. Google offers a browser add-on that blocks Analytics in general: https://support.google.com/analytics/answer/181881

5. What rights do you have?

You are the owner of your personal data, and you have the right to information about how we process this data at all times. Stell take the full responsibility to always comply with all applicable laws and regulations. In addition, we want it to be as easy as possible for you to:

  • Gain insight into which of your personal data we have stored.

  • Correct, delete or supplement all personal data we have stored about you.

  • Being able to contest our processing of personal data

  • Be able to withdraw consent you have given or extend its scope

  • To transfer data, we have collected to another solution.

  • Gain insight into which of your personal data we have stored. However, be aware that this may result in us no longer being able to deliver some of our services or benefits to you.

    • We work as quickly as we can, but access and transfer requests can take up to 30 days.

6. Contact Us

If you have any questions, or just want more information, please feel free to contact us. We are happy to tell you more about what data we collect, how we use personal data, how our data is stored, etc.

Send email to hello@getstell.com

7. Regulatory Authority

Stell Tech AS is a Norwegian company and has an office in Norway. We are supervised by the Norwegian Data Protection Authority. If you feel that we do not safeguard your rights in a good enough manner or are dissatisfied with something related to our processing of your personal data, you can contact the Norwegian Data Protection Authority.

To make it easy, we have pasted the contact information for the Norwegian Data Protection Authority here: